Privacy Policy

1. INTRODUCTION

1.1 We respect your privacy and we want you to feel confident and comfortable with how your personal information will be looked after or used by us when you access our website, purchase a product or service, contact us, or otherwise interact with us. We have prepared this Privacy and Cookies Notice ( “Privacy Notice”) to explain to you how The Sustainable Angle (“we”, “us”, “our”) collect, use, store, and disclose your personal information in connection with our business including through the provision of our website at www.thesustainableangle.org ] (“Website”), hosting our events (“Events”) and the services we offer through our Website (“Services”) (together our “Service”). It also explains what rights you have in relation to accessing or changing your personal information. Please take the time to read and understand this Privacy Notice.

1.2 This Privacy Notice is intended to assist you in making informed decisions around how we use your personal data when using our Service. Please take a moment to read and understand it. This Privacy Notice should be read in conjunction with our Website Terms of Use. If you purchase tickets to our Events and any Services from us, your purchase will be subject to our Terms of Sale.

1.3 OurServiceisnotintendedforchildren.Wedonotknowinglycollectormaintainthepersonal information of children under the age of 13. If you are under the age of 13, please do not access our Service. We will take appropriate steps to delete the personal information of persons under the age of 13.

2. ABOUT US

2.1 We are THE SUSTAINABLE ANGLE, a non-profit organization registered under the laws of Switzerland, having its registered office at c/o Bochud, Hirschmattstrasse 13, 6003 Luzern, Switzerland, under the number Steuerregister-Nr. 4501/1 (52) and Cantonal ID 1796375.

2.2 Our Service is made available by various companies in The Sustainable Angle group of companies (each a “Group Company”). This Privacy Notice refers to one or more of the particular Group Companies that provide the particular Website, Event and/or Services to you. More information about our Group Companies is below:

Location: United Kingdom

2.3 If you have any questions about this Privacy Notice or our use of your personal information, you can contact us as follows:

FAO: [Nina Marenzi]
Email: [info@thesustainableangle.org]

2.4 You can also contact us to inform us of any changes to the personal information we hold about you. This will help us to make sure that our records are accurate and up to date.

3. INFORMATIONWECOLLECTABOUTYOU
3.1 We will collect, use, store and transfer different kinds of information that you provide to us directly

when you:
(a) Make an enquiry, provide feedback, make a complaint or any other correspondence over the

phone, by email or on the Website.

2. (b)  Report a problem with the Website.

3. (c)  Subscribe to our newsletter and/or mailing lists.

(d) Order Services from us.

5. (e)  Register for and attend our Events.

6. (f)  Submit any reviews and comments on the Website or interact with our social media accounts

which may include Twitter, Facebook and Instagram.

(g) Use the Website generally. This means that we will collect certain information about how you use the Website and the device that you use to access the Website, even where you have not created an account or logged in. This information may include login data, IP address, page views, searches, requests, orders, pre-approvals, confirmations and other actions on the Website, and may be collected by a third- party website analytics service provider on our behalf and/or may be collected using cookies or similar technologies. For more information on cookies please read the ”Cookies” section below.

3.2 Such information may include (depending on the circumstances):

(a) Identity and contact data: This includes titles, names, postal addresses, email addresses, phone numbers and other contact details you may provide to us.

(b) Financial data: If you purchase our Services you will also provide payment details, which may include billing addresses, credit/debit card details and bank account details.

(c) Transaction data: If you purchase our Services, you will also provide details about payments made between you and us and details of Services purchased from us.

(d) Event registration data: If you register for our events, we may collect your [company details, ID etc.].

(e) Website usage data: This includes information about your interactions with the Website, such as login data, IP address, page views, searches, and other actions on the Website;

(f) Behavioural data: this includes data relating to your behaviours, interests and preferences, including data collected as a result of your browsing activity and/or interaction with our Website, Services and/or our emails which is obtained through the use of cookies, pixel tags and other similar technologies; information about when your current or previous sessions started.

(g) Technical data: For example, your geographical location, information about the device you use to access the Website such as your hardware model, mobile network information, unique device identifiers.

(h) Incident data: This includes information about an incident you were involved in at an Event including any personal data you provide in your factual description of the incident/actions taken where you are the injured party or observations where you are a witness, severity of your injury (whether first aid only, onsite paramedic/paramedic technician, advised to visit hospital, hospitalised, fatality), if first aid is provided, the type of medical assistance provided, the medical report number and details of treatment, and any other personal data collected during the process of completing the incident report.

(i) Marketing and communications data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3.3. In certain circumstances, we will receive information about you from third parties. For example:

(a) Advertising parties: We may receive personal information that you submit to any third party website that you access from an advertisement on the Website. Please check the privacy notice of any website to which you submit information.

(b) Service providers: We may collect personal information from our website developers, IT support providers, customer service providers, marketing service providers and payment services provider (who may be based inside or outside the UK and/or the EU.

(c) Publicly available sources: We may use publicly available sources for instance to carry out identity and compliance checks.

(d) Other third parties: We might also receive information about you from third parties if you have indicated to such third party that you would like to hear from us.

4. USE OF YOUR INFORMATION

4.1 We use your information in the following ways:

(a) Provide access to the Website: Website usage data, Behavioural data and Technical data to provide you with access to the Website in a convenient and optimal manner and understand how you are using and navigating our Website. We do this where it is necessary for our legitimate interests to enable us to provide our Website in a secure and effective way and make improvements to our Website.

(b) Fulfilment of our Services: Identity and contact data, Financial data and Transaction data to fulfil the supply of Services, deal with cancellations, maintain our user databases and to keep a record of how our Services are being used. We do this where it is necessary for the performance of a contract we may have with you or where it is necessary for our legitimate interests or a third party’s legitimate interests to use personal data in such a way to ensure that we provide the services in an effective, safe and efficient way and recover debts due to us.

(c) Host, manage and promote our Events: Identity and contact data and Event registration data to register you as a visitor or exhibitor at our Events, communicate data, location, travel and other logistical information about Events, administer Events, record your attendance and, if relevant, process any dietary requirements you may have. Photographs and video materials at our events may be taken and published for promotional and advertising material. We do this where it is necessary for our legitimate interests to provide you with necessary information and ensure we can promote and administer our Events effectively, where it is necessary for the performance of a contract with you, or with your explicit consent in respect of any special category data we may process.

4. (d)  Health and safety at Events: Identity and contact data and Incident data to re

5. (e)  Relationship management: Identity and contact data to manage our relationship with you, which may include notifying you about changes to our Terms of Sale or Privacy Notice. We do this where it is necessary for our legitimate interests to keep you updated with mandatory information about changes relating to our business and provision of our Services.

(f) User and customer support: Identity and contact data to provide user or customer service and support by dealing with enquiries or complaints about the Website and share your information with our website developers, IT support providers, payment services provider, and security providers as necessary to provide the necessary support. We do this where it is necessary for our legitimate interests to deal with your queries, provide a good standard of service and improve our customer services.

(g) Marketing: Marketing and communications data to keep in contact with you about our news, events, new features or services that we believe may interest you, provided that, where necessary, we have your consent , or where it is in our legitimate interests to provide you with marketing communications that may be of interest where we may lawfully do so.

(h) Third-party marketing: Marketing and communications data to enable third-party partners and/ or event sponsors to send marketing to you that may be of interest. We do this where have your consent or where it is in our legitimate interests to provide you with marketing communications that may be of interest where we may lawfully do so.

(i) Social media interactions: Identity and contact data to interact with users on social media platforms including Instagram, for example, responding to comments and messages, posting, ‘retweeting’ and ‘liking’ posts. We do this where it is necessary for our legitimate interests to promote our business.

(j) Research and Analytics: Website usage data, Behavioural data and Technical data to carry out research about general engagement with our Website and to use data analytics to improve our Website, Services, marketing, customer relationships and experiences. We do this where it is necessary for our legitimate interests to enable us to provide our Website in a secure and effective way and make improvements to our Website.

(k) Compliance with policies, procedures and laws: All data in the “Information we collect about you” section to enable us to comply with our policies and procedures and enforce our legal rights, or to protect the rights, property or safety of our staff and share your information with our technical and legal advisors. We do this where it is necessary for our legitimate interests in order to operate our

sonal data in such a way to ensure that we provide the services in an

effective, safe and efficient way and recover debts due to us.

graphs and video material at our Events may

be taken and published for promotional and advertising material.

port or log a health

and safety incident you may have suffered or assisted with. We do this where it is necessary to comply

with a legal obligation, necessary for our legitimate interests to manage an incident, for analysis

purposes and to help us improve our event/incident management processes and with your explicit

consent in respect of any special category data.

If you do not wish to receive any

direct marketing from us, you can request us to cease using your personal data for direct marketing

purposes at any time by using the details set out in the “About Us” section above,

If you do not wish to receive any direct marketing from

third parties, you can request us to cease using your personal data and providing your personal data to

third parties for direct marketing purposes at any time by using the details set out in the “About Us”

section above,

business in an effective manner or where it is necessary to comply with a legal obligation.

5. DISCLOSUREOFYOURINFORMATION

5.1 We do not sell your personal information. However, we may disclose it to certain third parties in order to allow us to provide our Service to you, enforce our terms and conditions, rights or to comply with legal or regulatory obligations, detect, prevent or otherwise address security, fraud or technical issues, or protect the rights, property or safety of us, our users, third parties or the public as required or permitted by law. Such third parties include:

(a) Other Group Companies: Other companies in our group for sales or marketing purposes, IT and system administration services and internal reporting activities.

(b) Event services providers: Venue and providers of event services who need to process your personal data in order to fulfil their contracts with you or with us to provide services at our Events or to offer you facility services at an event.

(c) Exhibitors: Exhibitors when you have interactions during an event (actions such as using a messaging or meeting service, or scanning a QR code, sharing online or physical business cards or having your badge scanned) in order for exhibitors to provide you with marketing communications.

(d) Sponsors: Sponsors of our Events that they can better plan their sponsorship to enhance attendee experience. These sponsors shall agree to confidentiality restrictions and to use any personal information we share with them solely for this purpose.

(e) Marketing partners: any selected third party that you consent to our sharing your information with for marketing purposes. These selected third parties shall agree to confidentiality restrictions and to use any personal information we share with them solely for this purpose.

(f) Business service providers: Service providers we work with to deliver our business, who are acting as processors and provide us with: (i) development and hosting services; (ii) payment services; (iii) IT, system administration and security services; (iv) marketing and advertising services; and (v) delivery services.

(g) Other attendees: Other individuals that attend our events for specific purposes related to their presence at those events including, for example, editorial media and equity analysts that are attending our events, where you have given appropriate permission for your details to be shared and other delegates on the Website or at Events to allow delegates to contact each other and facilitate networking. Contact information will not be made public through the delegate listing or otherwise and you may opt-out of delegate communications at any time.

(h) Regulators and governmental bodies: HM Revenue & Customs, regulators, governmental bodies and other authorities acting as processors or separate controllers who require reporting of processing activities in certain circumstances.

(i) Prospective sellers and buyers of our business: any prospective seller or buyer of such business or assets, only in the event that we decide to sell or buy any business or assets.

(j) Other third parties (including professional advisers): any other third parties (including legal or other advisors, regulatory authorities, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

5.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. LEGALBASISFORPROCESSINGYOURPERSONALINFORMATION

6.1 Wewillonlyprocessyourpersonalinformationwherewehavealegalbasistodoso.Thelegal basis will depend on the purposes for which we have collected, and use, your personal information. In almost every case the legal basis will be one of the following:

1. (a)  To perform our obligations in accordance with any contract that we may have with you.

2. (b)  Your consent).

3. (c)  Our legitimate interests or the legitimate interests of a third party (where appropriate).

4. (d)  Where we need to comply with a legal or regulatory obligation.

6.2 Where we use your information for our legitimate interests (or that of a third party), we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests (or those of a third party) do not automatically override yours and we will not use your information if we believe your interests should override ours, unless we have other grounds to do so (such as your consent or a legal obligation).

7. WHEREWESTOREYOURPERSONALDATA

7.1 We are located in the jurisdictions listed in the “About Us” section above. The personal information that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA) or the United Kingdom (UK), including countries, which have less strict, or no data protection laws, when compared to those in Europe or the UK.

7.2 Whenever we transfer your information as described in paragraph 7.1 above, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Privacy Notice. . We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission and/or the UK Government (as applicable). We may use specific standard contractual clauses approved by the European Commission and/or the UK Government which give personal data the same protection it has in Europe and/or the UK.

7.3 If you are located in the EEA or the UK, you may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.

8. HOWLONGWEKEEPYOURPERSONALDATA

8.1 In respect of personal data that we process in connection with the supply of our Services, we may retain your personal data for up to six years from the date of supply of the relevant Services and in compliance with our data protection obligations. We may then destroy such files without further notice or liability.

8.2 Where we process personal data in connection with the registration and use of an account on our Website, we may retain your personal data for up to six years from the date that the relevant account is terminated (and in compliance with our data protection obligations). We may then destroy such files without further notice or liability.

8.3 Where we process any other personal data, we will retain relevant personal data for up to three years from the date of our last interaction with you (and in compliance with our data protection obligations). We may then destroy such files without further notice or liability.

8.4 If any personal data is only useful for a short period (e.g. for a specific activity, promotion or marketing campaign), we will not retain it for longer than the period for which it is used by us.

8.5 If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future. However, we will not use this personal data to send you further marketing unless you subsequently opt back in to receive such marketing.

9. PROTECTION OF YOUR INFORMATION, SECURITY AND PASSWORDS

9.1 Wehaveputinplaceappropriatesecuritymeasurestopreventyourpersonaldatafrombeing accidentally destroyed, lost, used or accessed in an unauthorised way. We also take steps to ensure that we retain your personal information for only as long as it is necessary to fulfil the purposes we collected it for, taking into account the amount, nature and sensitivity of the data.

9.2 Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of data transmitted to our Website.

10.THIRD PARTY WEBSITES

The Website may contain advertisements and links to websites that are operated by third parties including our affiliates. We do not control and accept no liability or responsibility for those advertisements, websites or feeds and this Privacy Notice does not apply to those advertisements or

websites. Please consult the terms and conditions and privacy notice of the third party responsible for such advertisements or websites to find out how they collect and use your personal information and to establish what they may use your personal information for.

11. YOUR RIGHTS

11.1 Insomesituations,youcanaskforaccesstoyourpersonaldata,correctyourdata,deleteyour data, or object to our use of your data. If you wish to exercise any of those rights, please contact us using the contact details set out in the “About Us” section of this Privacy Notice.

11.2 Subject to certain legal conditions, you have a number of rights in respect of the personal information we hold about you. These include:

(a) Information: you have the right to be informed of the ways we use your information, as we seek to do in this Privacy Notice;

(b) Access: you have the right to request, free of charge, access to a copy of the personal information that we hold about you;

(c) Rectification: you can ask us to change, correct, or complete any inaccurate, incomplete, or out- of-date personal information that we hold about you;

(d) Consent: If you have given us your consent to use your personal information (for example, for marketing purposes), you can withdraw your consent at any time;

(e) Objection: you can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You can also object to our use of your personal information for direct marketing purposes;

(f) Portability: In certain circumstances, you can ask us to provide you or a third party with some of the personal information that we hold about you in a structured, commonly used, electronic form;

(g) Restriction: you can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it; and

(h) Erasure: you can ask us to delete your personal information where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it.

11.3 Exercising your rights.

(a) You will not have to pay a fee to exercise the above rights, however, we reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your information.

(b) Please also note that we may ask for proof of your identity. This is a security measure to ensure that we do not disclose personal information to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

(c) We will try to respond to all legitimate requests within one month. Sometimes it may take us longer if your request is complex or you have made several requests. In this case, we will notify you and keep you updated.

(d) Please also be aware that not all of those rights are absolute and there may be circumstances in which we will not fully comply with your request because of a specified legal ground or exemption.

11.4 Right to lodge a complaint: You have the right to make a complaint at any time to the national supervisory authority in the country of your residence or the place of the alleged infringement if you do not believe that we have handled your request in an appropriate manner. In the UK, the Information Commissioner’s Office (ICO)is the supervisory authority for data protection issues (www.ico.org.uk).We would appreciate the opportunity to deal with your concerns before you complain to the ICO/the relevant authority – you can contact us using the contact details set out in the “About Us” section of this Privacy Notice.

12. COOKIES AND SIMILAR TECHNOLOGIES

12.1 WeusecookiesandsimilartechnologiestoensurethatyougetthemostoutofourWebsite. Cookies are small amounts of information in the form of text files which we set on and access from

your device provided we have your consent, where legally required. Cookies allow us to monitor your use of the Website and simplify your use of the Website. The cookies we use fall into the following categories:

(a) Session cookies: These allow our Website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

(b) Persistent cookies: These are stored on your device in between browser sessions. They allow your preferences or actions across the Website to be remembered. These will remain on your device until they expire, or you delete them from your cache.

(c) Strictly necessary cookies: These cookies are essential for you to be able to navigate the Website and use its features. Without these cookies, the services you have asked for could not be provided.

(d) Performance cookies: These cookies collect information about how you use our Website, e.g. which pages you go to most often.

(e) Functionality cookies: These cookies allow the Website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features.

12.2 For more information about the specific cookies we use, please visit our Preference Centre which is permanently available via an icon at the bottom left-hand page of our Website. Here, you can also review and manage your cookie consent preferences whenever you wish.

12.3 You can also change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit www.allaboutcookies.org).Please note that, if you do set your Internet browser to reject cookies or otherwise withdraw your consent in relation to cookies, you may not be able to access all of the functions of the Website.

13. CHANGES TO OUR PRIVACY NOTICE

Our Privacy Notice may change so please remember to check back from time to
time. Where we have made any changes to this Privacy Notice, we will post these to our Website or otherwise notify you of any material changes by email.

This Privacy Notice was last updated on February 2024.